Autopay Group

We provide solutions for processing electronic transactions and client identification: from automatic toll payments to photo identity verification.

Regulations and approvals

We operate in accordance with the requirements of regulators and the best industry standards

  • We are a member of the Banking Technology Forum at the Polish Bank Association.
  • We are a member of the Polish Organisation of Non-Bank Payment Institutions.
  • We have the status of a national payment institution supervised by the Polish Financial Supervision Authority.
  • Since 2011, following the approval of the National Bank of Poland, we have been conducting billing and settlement operations under the name BlueCash Payment System, subject to the supervision of the NBP.
  • We have a PCI DSS certificate that allows us to process card data in IT systems and payment gateways.

Autopay Group companies

Autopay S.A.

Registered seat in Sopot, ul. Powstańców Warszawy 6, postal code: 81-718.

The company was registered at the District Court for Gdańsk-Północ, 8th Commercial Division of the National Court Register under the KRS number 0000320590, NIP (Tax Identification Number) 585-13-51-185, REGON (National Official Business Register) 191781561.

The share capital is PLN 2,205,500 (fully paid).

The Autopay S.A. Management Board consists of:
Andrzej Antoń - Chief Executive Officer
Wojciech Murawski - Member of the Board
Ewa Woroszył - Member of the Board
Marcin Mazurek - Member of the Board

Subsidiaries

  • Autopay Mobility Sp. z o.o. with its registered office in Sopot (Poland)
  • Autopay GmbH with its registered office in Berlin (Germany)
  • Blue Media LLC with its registered office in Sacramento (California, USA)
  • Autopay Global Sp. z o.o. with its registered office in Warsaw (Poland)
  • Autopay Services Sp. z o.o. with its registered office in Warsaw (Poland)
  • AUTOPAY BRAZIL S.A with its registered office in Sao Paulo (Brazil)

Corporate governance

Based on the resolutions of the Management Board and the Supervisory Board of the Company, Autopay S.A. has implemented and applied, since January 1, 2015, the "Principles of Corporate Governance for Supervised Institutions" set out by the Polish Financial Supervision Authority (KNF) in a document available on the websites of the Polish Financial Supervision Authority.
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At the same time, Autopay S.A. informs that the Supervisory Board of the Company, at the request of the Management Board, accepted the waiver of the application of the principle specified in §21 sec. 2 sentence 2 of the "Principles of Corporate Governance for Supervised Institutions" regarding the election of the chairman of the supervisory body with consideration to the criterion of independence.

Pursuant to §27 of the "Principles of Corporate Governance for Supervised Institutions", the Supervisory Board of Autopay S.A. evaluated, on February 11, 2026, the application of the Corporate Governance Principles implemented in the Company in 2025, and positively assessed the functioning of these principles within the Company, including the appointment of an independent internal audit function in place of the audit unit in the Compliance Department.

Organisational structure

Personal information

We process personal information in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation). Detailed rules for the processing of personal information are set out in the Autopay S.A. Privacy Policy.

Complaint Handling

Every customer has the right to submit a complaint, application, or claim regarding the services or activities of Autopay S.A.. A complaint, application, or claim can be submitted:

  • in paper form - in person at the Company or via a postal operator, courier, or messenger to the Company's address: ul. Powstańców Warszawy 6, 81-718 Sopot;
  • electronically - via electronic means of communication, i.e., the contact form available at https://pomoc.autopay.pl/en or - in the case of certain services, via forms or to the email addresses indicated in the terms and conditions of the given service;
  • electronically - by sending a message to the Company's electronic delivery address, referred to in Article 2, point 1 of the Act of November 18, 2020, on electronic delivery, entered in the database of electronic addresses referred to in Article 25 of that Act.
  • Orally - by phone at +48 58 7604 844 between 7:00 AM and 10:00 PM on weekdays and on Saturdays between 8:00 AM and 4:00 PM, or in person at the Company (between 8:00 AM and 4:00 PM on weekdays) for the record.

If the Company rejects the claims arising from a complaint regarding financial services, the Client has the right to submit a request for review to the Financial Ombudsman (https://rf.gov.pl). The Financial Ombudsman is an entity authorised to resolve out-of-court disputes between consumers and businesses regarding the provision of financial services.

Disputes arising from the provision of payment services may also, at the Client's request, be resolved by the Court of Arbitration at the Polish Financial Supervision Authority (https://www.knf.gov.pl -> "Court of Arbitration").

Detailed information on the amicable dispute resolution procedure is available at http://www.polubowne.uokik.gov.pl

Additional information

  1. Autopay S.A., by the decision of the Polish Financial Supervision Authority of October 1, 2013, obtained a permit to provide payment services as a national payment institution and was entered into the register of payment service providers under the number: IP17/2013.
  2. Autopay S.A., by the decision of the President of the National Bank of Poland No. 2/2011 of November 25, 2011, obtained a permit to operate a payment system called "BlueCash Payment System". Decisions issued by the President of NBP regarding the payment systems can be found on the NBP website. BlueCash Payment System Terms and Conditions (pdf)
  3. On October 27, 2014, Autopay S.A. obtained a certificate of compliance with the PCI DSS (Payment Card Industry Data Security Standard) issued by SC2labs Sp. z o. o., confirming that the company complies with the requirements ensuring data security in regard to the transactions handled by the company with the use of payment cards.
  4. Autopay S.A. is a telecommunications company registered in the Register of Telecommunications Undertakings, kept by the President of the Office for Electronic Communications, under the number 11050.